Better Business Bureau serving
Eastern North Carolina names the top 12 businesses with the most unanswered
complaints during 2011. BBB closed 7,807 consumer complaints against businesses
in eastern North Carolina
during 2011. Among those complaints, the following businesses accounted for more
than 15 percent of BBB serving Eastern
NC’s 996 unanswered complaints:
Hairbowprincess.com, a hair
ornament supplier in Greenville,
has 57 unanswered complaints and an “F” rating with BBB. The majority of complaints
deal with delivery issues, including consumers never receiving merchandise. The
company has also been unresponsive towards consumers.
Tickled
Pink, a gift shop based in Greenville, has 17
unanswered complaints and an “F” rating with BBB. The majority of complaints
deal with delivery issues, including consumers not receiving merchandise within
the time frame they were originally promised or never at all.
Authentic
Signed Sports, a sports card store based in Garner, has 13
unanswered complaints and an “F” rating with BBB. Most
complaints deal with delivery issues, including consumers never receiving
merchandise. The company has also been unresponsive towards consumers.
All
Around Sports, LLC, a sporting goods store based in Morrisville, has 10
unanswered complaints and an “F” rating with BBB. Some complaints deal with
delivery issues, including consumers not receiving merchandise within the time
frame they were originally promised. Other complaints concern consumers who had
received defective or incorrect products.
Driveline
Customs, an auto parts and supplies store in Wake Forest,
has 10 unanswered complaints and an “F” rating with BBB. Complaints typically
deal with delivery issues, including consumers never receiving merchandise or
not receiving refunds for returned items.
Impact
Home Solutions, Inc., home improvement builders in Raleigh, has 10 unanswered complaints and an
“F” rating with BBB. The majority of complaints deal with the company’s failure
to honor contracts, as they are collecting deposits from customers and not
completing the work.
GXI
Outdoor Power, LLC, an industrial equipment supplier in Clayton, has
eight unanswered complaints and an “F” rating with BBB. Many complaints deal
with repair issues, including customers ordering items that arrive damaged or
broken. The company has also been unresponsive towards some consumers.
HM
Hard Money, a financial services company in Raleigh, has seven unanswered complaints and
an “F” rating with BBB. Some complaints deal with contract issues, including
failure to provide services listed in contract. Other complaints deal with
refund and exchange issues. The company has also been unresponsive towards
customers. Previous names of HM Hard Money include Real Estate Investment
Solutions and REI Solutions.
George’s
Towing & Recovery, a towing company in Chapel
Hill, has six unanswered complaints and an “F” rating with BBB.
Complaints typically deal with customer service issues.
Mac
Industries, Inc., a UV ray lighting supply company in Cedar Point,
has six unanswered complaints and an “F” rating with BBB. Some complaints deal with
refund issues, as consumers are attempting to return or exchange items and are
having difficulty getting in touch with the company. Other complaints deal with
defective, damaged or incorrect products.
Please
Hold, a telephone answering system supplier in Cary, has six unanswered complaints and an
“F” rating with BBB. Complaints typically deal with delivery issues, including
consumers never receiving merchandise that has been paid for.
Universal
Movers, Inc., unlicensed movers in Durham, has six unanswered complaints and an
“F” rating with BBB. Some complaints deal with service issues, including items
being damaged or broken during moves. Other complaints deal with billing or
collection issues.
