Scam Alerts for October 2011

10/31/2011

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In an effort to keep the public informed, Better Business Bureau serving Eastern North Carolina offers monthly Scam Alerts:

Consumers across the country have reported being hit by a scam e-mail that appears to be from StubHub. The phony e-mail states that the consumer’s credit card is being charged for two tickets to a boxing match. The e-mail asks consumers to follow a link to log in to their account. BBB recommends consumers delete suspicious e-mails immediately and avoid clicking on any questionable links or attachments, as this phishing e-mail is an attempt to steal personal information from consumers.

BBB cautions consumers to beware of a telephone scam related to overdue payday loans. Consumers are receiving calls from people alleging to represent agencies, including the FBI and law firms. The caller claims to be collecting debts from well-known companies, but will not provide any information about the payday loan. The caller also attempts to instill fear by threatening the consumer with jail time and legal actions. The Fair Debt Collection Practices Act prohibits debt collectors from using abusive, unfair, or deceptive practices to collect from consumers.

BBB has been alerted that consumers are receiving calls from scam artists who claim that there is a virus on the consumer’s computer. The scam artists tell the consumer that they can fix the virus and requests upfront payment. Consumers allege that the scam artists use high pressure tactics and make it difficult for the consumer to end the conversation. BBB reminds consumers to never provide any credit card information or other personal information to an unknown caller.

BBB cautions consumers to beware of an e-mail that appears to be from a follower on Twitter. BBB received an e-mail that read “I saw a real bad blog about you, you seen this?” The message was followed by a link. Consumers who click on the link are taken to what appears to be the Twitter login page. They are then asked to provide their user name and password. If consumers look closely at the address bar, they will notice that they are not actually at Twitter.com. It is important to delete suspicious e-mails immediately and avoid clicking on any questionable links or attachments.

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