Promote your accreditation by displaying the prestigious BBB Seal on your web site, and by using the BBB Seal in advertising including newspaper ads, direct mail pieces, invoices, proposals, telephone directories, letterhead, business cards, radio, and television. This tells your customers you are committed to ethical business practices and conduct.
Accredited Business Reviews
A recent Princeton Research Poll found that 7 in 10 consumers are more likely to do business with a BBB Accredited Business. In a competitive marketplace, Accredited Businesses stand out because they are honest, reliable and responsive to consumers. Google consistently ranks BBB in the top echelon of all web sites viewed in the U.S. and, since consumers often compare multiple companies, being an Accredited Business gives you a competitive edge. You can customize the look of your Business Review by uploading photos or video detailing the services your company provides. Furthermore, consumers can even search for your company on their mobile phone using our mobile search.
BBB National Web Site
We receive thousands of calls and visits to our web site every day. These visitors are prospective customers contacting us to get some assurance on a company before they do business. If you are an Accredited Business with a web site, you will have an automatic link from our site to yours.
This valuable service, available only to BBB Accredited Businesses, allows potential customers to instantly request estimates for goods and services from Accredited Businesses. If your business receives a request, you will be notified by e-mail, which will allow you to bid on the job.
Accredited Business Identification Products
Because most consumers prefer to do business with a BBB Accredited Business, this is one of your greatest assets. Promote consumer trust and confidence by prominently displaying your decal, certificate plaque and car magnet.
Every day, consumers ask BBB to refer them to reliable and trustworthy area businesses. We provide rosters to inquirers looking for a BBB Accredited Business in a specific type of business. These rosters are available through our web site, fax or phone. This feature allows BBB to refer you to consumers who need your products/services and who are ready to spend money.
Accredited Business-Only Web Site Section
Manage your Accredited Business participation electronically! View and update your business profile information, pay your dues with our secure online payment, download our seals and logos for use in your print advertising, and obtain information about upcoming events.
BBB offers many advertising programs to increase visibility for Accredited Businesses. Visit easternnc.bbb.org/advertise to view the opportunities currently available.
If, in the rare event you receive a customer complaint that can’t be easily handled, we offer conciliation services, and act as a helpful intermediary for you and your customer. If necessary, we can provide legal and binding arbitration to help resolve the dispute and avoid high legal costs.
TrustMatters is our monthly online publication for BBB Accredited Businesses. TrustMatters provides BBB Accredited Businesses with up-to-date information on BBB events, recent scams, marketplace stats, and much more.
The Marketplace Digest is a printed “eye candy” publication that is sent to Accredited Businesses four times a year. The Marketplace Digest, which offers various tips, scam alerts and statistics, can be used in your place of business or shared with your customers.
Business Ethics Awards
All businesses in eastern N.C. are eligible to submit an application for our annual BBB Torch Award, which was created to showcase ethical companies and charities that build trust, advertise honesty, tell the truth, remain transparent, and honor their promises. Spotlighting these companies and charities fits the BBB mission to be the leader in advancing marketplace trust. To submit an application or for additional information, visit easternnc.bbb.org/torch-award.
BBB Accredited Business dues are 100% tax deductible. The U.S. Government recognizes that support of the BBB is a reasonable and necessary business expense.